Privacy Policy
Effective February 12, 2026
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Overview
This policy explains how CrabCallr collects, uses, and protects information when you use our voice interface platform. CrabCallr is operated by Updaytr, LLC.
What We Collect
- Account data — name, email, authentication identifiers, subscription status.
- Usage data — logs, device/browser info, IP address, app actions, call duration.
- Voice content — when using CrabCallr, your audio is streamed through our speech-to-text and text-to-speech services to facilitate real-time conversation with your OpenClaw assistant. Audio is processed in transit and is not permanently stored.
- Communications — emails, support requests, and feedback you send us.
- Payment data — limited billing details for subscription management. Card numbers are not stored by us.
How We Use Your Information
- Provide and maintain the CrabCallr voice interface service.
- Process real-time voice calls between you and your OpenClaw assistant.
- Manage payments and subscriptions.
- Send service and transactional communications.
- Monitor performance, improve reliability, and ensure safety.
- Comply with legal obligations and enforce our terms.
Key Commitments
We do not sell personal data. We never sell, rent, or broker your information to third parties. Information is disclosed only as required by law, to protect rights and safety, or with your explicit consent.
Subprocessors
We use the following service providers to deliver CrabCallr. We share only the minimum data necessary with each provider.
- Supabase — database and authentication infrastructure.
- LiveKit — real-time media transport (WebRTC and SIP).
- Deepgram — speech-to-text transcription.
- ElevenLabs — text-to-speech voice synthesis.
- Stripe — payment processing.
Data Retention
We retain account data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. You may request account deletion at any time by contacting us.
Security
We implement technical and organizational safeguards including encryption in transit, access controls, and monitoring to protect your information.
Your Rights
- Access, update, or delete your account information via your dashboard settings.
- Request additional data access or deletion by contacting support.
- Opt out of non-essential emails.
Geographic Scope
CrabCallr is primarily intended for residents of the United States and Canada. The service is not directed at residents of the EU, EEA, or UK.
Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via email or a notice on our website.
Contact
Questions about this privacy policy? Email us at info@updaytr.com.